Shipping policy

Shipping Policy

Last Updated: October 4, 2026

At Prostate Life Pro, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–2 business days after successful order placement and payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

During high-demand periods, promotional events, or unforeseen circumstances, processing times may be extended.

2. Shipping and Delivery Time

We aim to deliver orders within the following estimated timelines:

  • Metro Cities: 3–5 business days.

  • Other Cities and Towns: 4–7 business days.

  • Remote Locations: 5–10 business days.

Delivery timelines are estimates and may vary depending on the delivery location, courier availability, weather conditions, and other logistical factors.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is confirmed.

Any free shipping offers will be clearly communicated on our website or during checkout.

4. Order Tracking

Once your order has been shipped, tracking details will be shared through SMS, email, or WhatsApp, where available.

Customers can use the tracking information to monitor the shipment status.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations and orders.

COD availability is subject to courier service coverage and order verification.

Customers are requested to provide a valid phone number and complete delivery address to avoid delivery issues.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including:

  • Full Name

  • Complete Delivery Address

  • PIN Code

  • Valid Contact Number

Prostate Life Pro will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping details, please contact our customer support team as soon as possible.

7. Delayed or Lost Shipments

Although we work with reliable shipping partners, delays may occur due to circumstances beyond our control.

If your order is delayed or appears to be lost in transit, please contact our support team. We will coordinate with the courier partner to investigate the issue and assist you with an appropriate resolution.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.

Please share your order number and clear photographs of the product and packaging.

Our team will review your complaint and arrange an appropriate resolution, such as a replacement or refund, in accordance with our Return and Refund Policy and applicable law.

9. Multiple Shipments

In certain cases, products from the same order may be shipped separately depending on stock availability or logistical requirements.

Customers may receive separate tracking details for such shipments.

10. Contact Information

For any questions regarding shipping, delivery, or order tracking, please contact us:

Business Name: Prostate Life Pro

Website: https://prostatelifepro.com/

Email: [akyunatural@gmail.com]

Phone: [9068486497]

Thank you for shopping with Prostate Life Pro. We appreciate your trust in us.